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Remote Monitoring and Management
AT technology has a team of techs that are responsible for the process of supervising and controlling IT systems (such as network devices, desktops, servers, and mobile devices) by means of locally installed agents that can be accessed by a management service provider.
Functions include the ability to:
- perform alerting and provide reports and dashboards
- detect new devices and automatically install the RMM agent and configure the device
- observe the behavior of the managed device and software for performance and diagnostic tasks
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